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Menu Items in Micros Simphony – 2022 New Complete Guide

Menu items in micros

Adding menu items in Micros Simphony is a relatively easy task and a fairly common one for restaurant managers, but there are a few essential aspects you need to keep in mind.

In this article, I will teach you how to add menu items, remove and edit them, as well as some best practices you need to keep in mind when doing maintenance on your Oracle Hospitality Simphony system. 

Adding menu items in Micros Simphony

In order to start adding menu items in Micros, we need to open EMC, select the level where we need to add the new item (enterprise, property, or RVC), and open the menu items module from the configuration tab. 

If you need a refresher on EMC and its different levels, check out my article here: EMC Complete Guide.

Menu items in micros

Once you open the menu items module, you will have to click the “Search” key to populate the entire database and see all the menu items you have in the system already. 

Menu items are added in groups, so it’s best practice to keep the different items within their group based on the menu item number. For example, I have all my appetizers in the 3000 to 4000 range and my soups between 4000 and 5000. So if I want to add a new appetizer, I will add it in the 3000-4000 range to keep the database organized and clean.

The best way to add a new menu item is to use a template. If you want to add a new appetizer to your screen, find another appetizer that behaves in the same way and use it as a temple. What do I mean by “behaves the same”? Here are some examples of things to consider:

  • It appears in the same area of the screen, 
  • Requires and allows the same condiments,
  • Requires seat position.

Once you have a good template, we will use the search functionality to locate it in the database. You can use the keyboard shortcut “Ctrl + F” or click the binocular icon in the top bar to pull up the search window. In the field, we will select “name” and in the “text to find” area, enter the name of your desired template and click find next. If there are multiple items with the same name, click find next until you locate the correct one. 

Menu items in micros

Now that you have a good template to use, select it and click the insert key (green plus in the top bar). 

In the “add menu item” window that appears, select the following options:

  • The task to perform: “add master record from template”
  • Master to copy: Tomato Bruschetta (your template)
  • Name: Enter the name of your menu new menu item
  • Record Number: the next available record number in the correct range (ex: 3000-4000)
  • Price: Enter the price of the new Menu item.

Once you add all the needed information, click ok to add the new menu item. 

Once the new menu item was added successfully, you will be prompted to add another one. Answer “yes” if you have more appetizers to add, or “no” if you are done. 

Menu items in micros

PRO TIP: If you are replacing an old item with a new one, you will be tempted just to change the name and price, but don’t do that! Simply changing the name of an item will cause issues in reporting and confusion with sales totals down the line. Add your new menu item as mentioned above and keep reading to see how to remove the old one off the screen. 

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Changing menu items in Micros Simphony

Sometimes we need to make changes to an existing menu items in our Simphony POS. Examples include:

  • Changing prices
  • Removing Items from the screen
  • Changing required condiments 
  • Changing print classes

Menu items have three components:

  1. Master Record – Name and reporting
  2. Definition – Item Behavior (print class, condiments, and location on the screen)
  3. Price – Item price

Depending on what changes we are trying to make, we will work with one or multiple of these components. 

First, we will find the item in the database using the “find feature” described above. 

Now let’s take a few examples of changes.

Removing a menu item from the screen

There are several ways to remove a menu item from the screen, but the best way to do it is to remove the SLU from the menu item definition section. 

Select the definition record, scroll to the right until you locate the SLU field, select the ellipsis (…) and from the dropdown, select “none”.

This will not remove the menu item from the database; we never want to do this because this item has sales totals from the past attached to it, and removing it will cause issues in reporting. Instead, this will remove the item from the POS screen so the servers don’t see it anymore. If we ever bring this item back in the future, adding it to the screen is super easy; just add the SLU. 

As with everything in EMC, remember to save after you make any changes by clicking the disk icon on the top bar. 

Menu items in micros

PRO TIP: Some systems use “hard-coded” buttons instead of SLUs, so to remove a menu item from the screen, you will have to manually remove each button in Page Design.

Changing the price of a menu item in Micros Simphony

Changing Prices in Simphony is very fast and easy. All we have to do is find the item and navigate to the price tab. From there, we can just change the price and save. 

Menu items in micros

If you need to make multiple changes at once, such as a $1 price increase to all your entrees, Simphony also has a bulk price editor that can make the process super fast.

All you have to do is select all the items by holding down the Ctrl key on your keyboard or by dragging the rectangle at the beginning of the row, then right-click and select “Bulk Price Editor.” From the dropdown select “Increase Price by Amount”, enter $1, and click “apply changes”.  

And as always, remember to save. 

Changing the print class and condiments for a menu item will require changes to the Menu Item Classes module. 

If you are having issues with your printers, check out our Kitchen Printers Article. 

If you are looking for more Simphony Training, we have a complete online course and support platform. More details below.

Now it's your turn!

  • Do you have any questions about Menu Item Maintenance in Micros Simphony?
  • What kind of changes to menu items do you find yourself making most often?
  • Let me know in the comments below!

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